Shine Company - Jill's Steals and Deals Adirondack Chairs are cheap damaged fakes! Not what was promoted.
On July 29, 2016 I ordered 2 adirondak Chairs & a table (made by Shine Company in Chino, CA). I finally received my 2 chairs today (but no table yet.) These were the chairs recommended by Jill's Steals & Deals on the Today Show the day before.
Both chairs had chipping damage to the paint. This allowed me to see the wood beneath. It is not Cedar wood as I was promised, but some other cheap soft wood. I rechecked their site, and the chairs (model #4617LG) are advertised as cedar.
I've contacted the company, but had no response. I want a full refund including shipping since I did not receive what I was promised. The chairs are made in China.
Does the Today Show stand behind what the promote?
I'm very disappointed.
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|Diversity of Products or Services|
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
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